FAQ

ENEO Questions

Yes. The ENEO is a revolutionary home skin treatment that uses professional dermal heat and INFRARED Deep Fractional Light technology that has already been proven in tens of thousands of skin tightening treatments performed by dermatologists worldwide.

ENEO can be used on suntanned skin. However, if you have a sunburn and your skin is red and sensitive, avoid treatment with ENEO until the redness and sensitivity have disappeared.

ENEO must not be used if you have sores, blisters or any abnormal skin condition. We suggest that anyone who suffers from any specific skin disorder on the face should consult their dermatologist before using the ENEO device.

Cosmetic skincare products are most effective at working on the epidermis, the outer layers of skin. ENEO, however, penetrates energy deep into the dermal layers of the skin where new collagen and elastin fibers actually form and stimulates for natural production of new fibers. Meaning it will help the cosmetic products you use perform more effectively.

Technical Support

The charger supplied with your Avologi device is suitable for use in most countries. If malfunctioned contact customer service for a new charger, do not use any other charger which might damage your Avologi.

To the match the charger to your countries electric socket, simply choose the correct matching wall unit, insert the wall unit in the correct direction into the charger and turn it clockwise until you hear a click. Please pay attention that the wall unit will only fit into the charger in ONE direction, so if it doesn’t fit in smoothly and easily simply turn it around and try again

ENEO can be used on suntanned skin. However, if you have a sunburn and your skin is red and sensitive, avoid treatment with ENEO until the redness and sensitivity have disappeared.

ENEO must not be used if you have sores, blisters or any abnormal skin condition. We suggest that anyone who suffers from any specific skin disorder on the face should consult their dermatologist before using the ENEO device.

Cosmetic skincare products are most effective at working on the epidermis, the outer layers of skin. ENEO, however, penetrates energy deep into the dermal layers of the skin where new collagen and elastin fibers actually form and stimulates for natural production of new fibers. Meaning it will help the cosmetic products you use perform more effectively.